A non-profit organization specializing in the administration of Medicare and Medicaid mental health claims for subscribers recognized the need to optimize their operational dashboards which played a critical role in managing and monitoring key performance indicators (KPIs), claims processing reports, and provider and subscriber metrics.
Outdated operational dashboards with limited KPIs
Data from diverse sources in various formats
Stricter HIPAA compliance requirements
Real-time integration with multiple source systems
Digitization of printed paper forms
Comprehensive 6-month DWH remodeling plan
Automation of bulk document scanning
OCR system for data processing
Data digitization and database integration
Development of agile ETL process
Dashboards generating reports in 3-5 seconds
Enhanced operational efficiency
Real-time data retrieval and synchronization
HIPAA-compliant governance
Automation of data acquisition
Reduction in manual data handling
Rapid reporting and user-friendly dashboards
40% savings on operational costs
