A suburban township in the United States needed to modernize its digital infrastructure and enhance its citizens’ experience when engaging with its different departments.
The website was outdated, difficult to navigate, and offered poor user experience.
High page load time; It took more than 30 seconds to load the page.
The backend was complex and difficult to manage for the administrators.
Different departments needed access to add and modify content on the website.
Limited functionalities and adding new features was challenging.
Developed MVP and delivered in agile method.
Designed and developed a responsive and user-friendly website with better technology.
Hosted the website on Azure cloud to improve performance, security, and availability.
Eased the service transition of the various township administrative departments with knowledge transfer through training sessions and video user guides.
Provided continued support and maintenance services to ensure performance and reliability.
Custom feature development
Page load time of the website reduced to less than 3 seconds.
Reduced total cost of operation of the platform by 30%.
Reported improved ease of use by administrators and the residents.
Improved process efficiency by 50%.
