A prominent digital payments provider aimed to enhance their service by integrating a currency exchange feature into their platform. Their goal was to enable travelers to effortlessly purchase foreign currency and have it delivered to a location of their choice. The challenges included limited currency exchange options, complex logistics, and security concerns.
Limited Currency Exchange Options: Travelers faced limited choices for currency exchange, often resulting in unfavorable rates.
Complex Logistics: Coordinating currency providers, delivery services, and drivers posed logistical challenges.
Security Concerns: Ensuring secure transactions in the digital payments’ ecosystem was crucial.
Comprehensive Application Ecosystem: Nuvento developed four mobile applications and four web portals catering to distinct user roles: travelers, forex service providers, delivery providers, and drivers.
Role-Specific Apps: Each user role had a dedicated iOS and Android application.
Web Portals: Web portals were created for exchange and delivery providers, streamlining their operations.
Security Measures: Implemented QR-code scans and OTP verifications to secure transactions.
Seamless integration of the currency exchange feature into the client's e-wallet app.
Efficient logistics management for travelers, currency providers, delivery services, and drivers.
Over 3 million ForEx transactions done through the application in 6 months.
Enhanced user experience with features like route display, zip-code based driver selection, maps, and multilingual support.
Transfer time got reduced from days to hours.
