PRIVACY Policy
Please read our privacy policy carefully to understand how we handle your personal information.
Effective Date: 20th Jan,2025
Last Update: 20th Jan,2025
Welcome to https://floraandfauna.org ("we," "our," or "us"). These Terms and Conditions govern your use of our website https://floraandfauna.org and the services we provide. By accessing or using our platform, you agree to comply with these terms.
1. GENERAL
- These terms apply to all users of the website, including browsers, vendors, customers, and contributors of content.
- By using our platform, you represent that you are at least the age of majority as per Indian law.
- We reserve the right to update or modify these terms at any time without prior notice.
2. ELIGIBILITY
- These terms apply to all users of the website, including browsers, vendors, customers, and contributors of content.
- By using our platform, you represent that you are at least the age of majority as per Indian law.
- We reserve the right to update or modify these terms at any time without prior notice.
3. USER RESPONSIBILITIES
- You agree not to misuse the platform or use it for unlawful activities, including fraud, hacking, or copyright violations.
- You shall maintain the confidentiality of your account details and notify us immediately of any unauthorized use.
4. PRODUCTS AND SERVICES
- All descriptions, pricing, and availability of products are subject to change without notice.
- We attempt to be accurate, but we do not guarantee the accuracy of product descriptions, colors, or other content.
- We reserve the right to discontinue any product at any time.
5. PRICING AND PAYMENTS
- All prices are displayed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
- We accept payments via secure and authorized payment gateways.
- We are not responsible for delays or failures caused by third-party payment systems.
6. SHIPPING AND DELIVERY
- Delivery timelines are estimates and may vary due to unforeseen circumstances.
- Risk of loss and title for products pass to you upon delivery.
- Please check the product upon delivery and report any damage or discrepancies within 48 hours.
7. RETURN AND REFUND POLICY
- Returns and refunds are subject to our Return and Refund Policy.
- Refunds will be processed within 8 to 10 business days of product return approval.
- Products must be returned in their original condition, with all tags and packaging intact.
8. INTELLECTUAL PROPERTY
- All content, including text, graphics, logos, and software, is our property or licensed to us.
- You may not reproduce, distribute, or modify our intellectual property without prior written consent.
9. LIMITATION OF LIABILITY
- To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from the use of our platform.
- Our liability is limited to the amount you paid for the product or service in question.
10. PRIVACY
- Your use of the website is also governed by our privacy policy.
- We take necessary measures to protect your data but do not guarantee complete security.
11. TERMINATION
- We may suspend or terminate your access to the website for any violation of these terms.
- Upon termination, your obligations and liabilities incurred before termination will survive.
12. GOVERNING LAW AND JURISDICTION
- These terms shall be governed by and construed in accordance with the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of the courts of Ernakulam, Kerala.
13. CONTACT US
For questions or concerns about these terms, contact us at:
- Email: customercare@floraandfauna.org
- Phone: +91 8594000662
- Address: Irumbupalam, Adimaly, Chillithodu, Kerala – 685561
